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NIE and TIE in Madrid: the Spanish you'll need at your appointment

The paperwork is in Spanish and so is the person behind the desk. Here's what the words mean and what to say.

3 min read Reviewed 11 October 2026By the Aterriza team, Madrid

In short

  • The NIE is your foreigner's identity number; the TIE is the physical card many non-EU residents receive.
  • Almost everything starts with a cita previa — an appointment booked online. Start early.
  • Ten short phrases cover most of what you'll say at the desk. They're below, with audio.

NIE, TIE, certificado: what's what

The NIE (Número de Identidad de Extranjero) is the personal number Spain gives foreigners. You'll be asked for it to work, sign a rental contract, open some bank accounts or get a phone contract. It's a number, not a card.

Many non-EU residents also receive a physical card, the TIE (Tarjeta de Identidad de Extranjero), which shows your NIE, your photo and your type of permit. EU citizens who stay usually register instead and receive a registration certificate that includes their NIE.

How it usually works

  1. 1

    Find out which procedure applies to you (el trámite) on the official website, or ask your employer or programme.

  2. 2

    Book an appointment online: the cita previa. Slots can be hard to get, so start as early as you can.

  3. 3

    Prepare your documents: originals and a copy of each (el original y una copia). A valid passport (el pasaporte en vigor) is always on the list.

  4. 4

    Pay the fee in advance if your procedure has one (la tasa) — the official page explains how — and bring the receipt.

  5. 5

    Go to the office on the day, on time. Keep your appointment confirmation on your phone or printed.

  6. 6

    For the TIE, they take your fingerprint (la huella). Later you go back to collect the card (recoger la tarjeta).

The words you'll see on forms and screens

la cita previa
appointment booked in advance
el trámite
procedure, piece of paperwork
la oficina de extranjería
immigration office
la comisaría
police station (some foreigner procedures are done there)
la tasa
official fee
el resguardo
receipt, proof of application
la huella
fingerprint
el pasaporte en vigor
valid passport
el empadronamiento
registering your address (often requested)
la solicitud
application form

What to say at the desk

Officials will usually speak to you as usted (the formal “you”), and it's polite to do the same. Short sentences are perfect — nobody expects speeches.

  • Buenos días. Tengo cita a las diez.

    Good morning. I have an appointment at ten.

  • Vengo a pedir el NIE.

    I'm here to apply for the NIE.

  • Aquí tiene mi pasaporte.

    Here's my passport.

  • ¿Qué documentos necesito?

    Which documents do I need?

  • Tengo el original y una copia.

    I have the original and a copy.

  • Perdone, no entiendo. ¿Puede hablar más despacio?

    Sorry, I don't understand. Could you speak more slowly?

    “Perdone” and “puede”: usted forms.

  • ¿Me lo puede escribir, por favor?

    Could you write it down for me, please?

  • ¿Dónde tengo que firmar?

    Where do I have to sign?

  • ¿Cuándo puedo recoger la tarjeta?

    When can I collect the card?

  • Muchas gracias. Adiós.

    Thank you very much. Goodbye.

💬 At the counter
  1. Funcionaria

    Buenos días. ¿Tiene cita?

    Good morning. Do you have an appointment?

  2. You

    Sí, tengo cita a las diez.

    Yes, I have an appointment at ten.

  3. Funcionaria

    Su pasaporte, por favor.

    Your passport, please.

  4. You

    Aquí tiene.

    Here you are.

  5. Funcionaria

    Muy bien. Firme aquí, por favor.

    Very good. Sign here, please.

Questions

Is the NIE the same as the TIE?

No. The NIE is a number; the TIE is a physical card that shows that number and your permit. Many non-EU residents get both. EU citizens who stay usually get a registration certificate with their NIE.

Can I do the appointment in English?

Don't count on it. Some officials speak English, many don't. A few short Spanish phrases — and your documents in order — make the appointment much easier.

How much does it cost and how long does it take?

Fees and waiting times change and depend on the procedure, so we don't quote them. The official website for your procedure has the current information.

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